Privacy Policy
We are committed to protecting your personal information and being transparent about how we handle the data you share with us.
Last updated: August 2026
RCCG Overcomers House Plymouth ("we", "us", or "our") operates this website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described herein.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you contact us through our website forms, sign up for prayer requests, register for events, or submit testimonies. This may include your name, email address, phone number, and any prayer requests or testimonies you choose to share.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how our website is used and improve your experience.
Cookies
We use strictly necessary cookies to make our site work, and optional analytics cookies to help us understand how visitors use it. When you first visit our site, a consent banner will ask for your preferences. You can change your preferences at any time by clearing your browser's local storage. You can also control cookies through your browser settings.
How We Use Your Information
Ministry Communication
We use your contact information to respond to your enquiries, send event notifications, share sermon updates, and communicate about church activities you have expressed interest in.
Prayer & Testimony Ministry
Prayer requests and testimonies submitted through our website are handled with the utmost care and confidentiality. They are shared only with our pastoral team and prayer groups, and only with your express consent.
Website Improvement
Aggregated, anonymised analytics data helps us understand how visitors use our site so we can improve content, navigation, and the overall experience for our congregation and visitors.
Legal Obligations
We may process your data where required by law, or to protect the vital interests of our congregation and community.
Data Protection & Security
How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses industry-standard SSL/TLS encryption for data in transit.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact information is generally retained for as long as you remain engaged with our ministry.
Third-Party Services
Our website may use trusted third-party services such as analytics providers and email platforms. These partners are carefully selected and bound by confidentiality obligations. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Your Rights
Access & Correction
Under UK GDPR and the Data Protection Act 2018, you have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Erasure & Restriction
You have the right to request deletion of your personal data, or to restrict how we process it, in certain circumstances. We will honour such requests unless we are required by law to retain the data.
Withdraw Consent
Where we rely on your consent to process your data (such as for newsletters or prayer communications), you may withdraw that consent at any time by contacting us. Withdrawal does not affect the lawfulness of processing before consent was withdrawn.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact Us
Data Controller
RCCG Overcomers House Plymouth is the data controller for personal information collected through this website. If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us.
Get in Touch
You can contact us via the contact form on our website, by email, or by visiting us during our regular service times. We aim to respond to all data-related enquiries within 30 days.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.